White Swan Hotel, Alnwick

The hotel rooms were a really good size with a large walk-in shower, but the heating was not working well due to an ancient system. The cleanliness was inadequate, and the reception staff appeared inefficient. The hotel is in a dreadful state and urgently needs refurbishment, as there were no curtains, only a thin blind that did not block out the early morning light.

The hotel rooms were quite small and dingy, especially with the need to navigate through steps and corridors to reach them. However, the service was top-notch with friendly and helpful staff willing to share interesting tidbits. The location was ideal for visiting nearby attractions, although the lack of air circulation in the heat was noticeable. Dining options were average, with somewhat expensive prices on some items. Overall, a decent stay with some drawbacks to consider.

The location of the hotel was very convenient, right in the center of town, making it easy to explore the surrounding area on foot. The service was welcoming and helpful, although the decor seemed a bit outdated considering the price paid for the stay. The rooms were clean, although the shower pressure was lacking. Dining was decent, with good breakfast options, despite some delays in service. The facilities were sufficient but lacked some extra amenities expected at this price point.

The hotel offers great rooms that are spacious and clean, although slightly tired. The service provided is pleasant and attentive, with occasional challenges during eventful times. The location is excellent for exploring nearby attractions. The dining experience, while decent, could benefit from more variety. Overall, a comfortable stay with room for improvement.